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Questions and answers

Here we collect answers to common questions about using the website, registering as a specialist, and the project rules.

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For specialists

2 questions in this section

Can new Ukrainian specialists join the project

Ukrainian specialists can join the project, and we review applications for free. The minimum requirement is a bachelor’s, master’s, or specialist’s de…

Ukrainian specialists can join the project, and we review applications for free.
The minimum requirement is a bachelor’s, master’s, or specialist’s degree in psychology, psychiatry, or related socio-behavioral fields, obtained from an accredited educational institution.
However, meeting the minimum requirements does not guarantee automatic inclusion in the catalog. Each application undergoes an internal review based on the project’s criteria.
Collaboration for specialists is free of charge. Additionally, paid promotion options may be available, such as advertising or increased visibility in specific sections.
To apply, you first need to create a regular user profile and then proceed to the specialist questionnaire. When filling out the questionnaire, prepare a scan or photo of your diploma. You can also add documents about additional education in the "Certificates" section—this is especially useful if you have significant psychotherapeutic training, specializations, or membership in professional associations or organizations.

How are specialist profiles ranked on the website? How can I reach the top of the lists?

We rank experts on the site based on a combination of many parameters, including the date of their last visit, activity on the site (such as adding co…

We rank experts on the site based on a combination of many parameters, including the date of their last visit, activity on the site (such as adding content), education, experience, and peer reviews. We won’t disclose the exact formula to prevent manipulation of the rankings. However, if you want to secure the highest possible position, take the following steps:

Regularly visit the site (log in with your credentials)
Provide as much information about yourself as possible (specify the year you started practicing, the client categories you work with, the therapy methods you use, and the topics you specialize in the most)
Upload documents confirming your education, certificates from courses, training sessions, or additional qualifications
Occasionally participate in answering client inquiries online in the "Ask a Psychologist" section (it’s best to answer a few questions monthly)
Add your own psychological publications: articles, videos
Participate in roundtable discussions (interviews with psychologists)
If you don’t have time to be active on the site monthly, make a one-time effort to fill your profile with materials and information (so visitors can get to know you better) and order advertising.

Advertising on the website is a voluntary service for professionals and may include enhanced profile visibility, special placement in the directory, and other promotional opportunities. Details, terms, and current pricing are available or provided to registered professionals upon request.

User Authorisation

1 questions in this section

How do I gain or restore access to my account?

If you have a registered account, you can sign in using several methods. The only requirement is that you have access to the email address associated…

If you have a registered account, you can sign in using several methods. The only requirement is that you have access to the email address associated with your account.

If you've forgotten your password, you can:

reset your password and create a new one after confirming your request via email (click );
receive a one-time sign-in link that lets you access your account without entering a password (click 'Email me a login link').